@import "https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&family=JetBrains+Mono:wght@400;500&display=swap";:root{--bg-app:#f8fafc;--bg-card:#fff;--bg-sidebar:#fff;--border:#e2e8f0;--border-light:#f1f5f9;--primary:#4f46e5;--primary-light:#eef2ff;--primary-hover:#4338ca;--text-1:#0f172a;--text-2:#475569;--text-3:#94a3b8;--critical:#ef4444;--critical-bg:#fef2f2;--high:#f97316;--high-bg:#fff7ed;--normal:#eab308;--normal-bg:#fefce8;--low:#94a3b8;--success:#10b981;--success-bg:#ecfdf5;--warning:#f59e0b;--warning-bg:#fffbeb;--shadow-sm:0 1px 3px #0000000f, 0 1px 2px #0000000a;--shadow-md:0 4px 12px #00000014;--r:8px;--r-lg:12px;--nav-h:52px}*,:before,:after{box-sizing:border-box;margin:0;padding:0}body{background:var(--bg-app);color:var(--text-1);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;flex-direction:column;height:100vh;font-family:Inter,sans-serif;font-size:13px;line-height:1.5;display:flex;overflow:hidden}#root{flex-direction:column;height:100vh;display:flex;overflow:hidden}.top-nav{height:var(--nav-h);background:var(--bg-card);border-bottom:1px solid var(--border);box-shadow:var(--shadow-sm);z-index:100;flex-shrink:0;align-items:center;gap:32px;padding:0 20px;display:flex}.logo{color:var(--primary);letter-spacing:-.3px;align-items:center;gap:7px;font-size:15px;font-weight:700;display:flex}.logo-dot{background:var(--primary);border-radius:5px;justify-content:center;align-items:center;width:20px;height:20px;display:flex}.logo-dot svg{fill:#fff;width:12px;height:12px}.nav-tabs{flex:1;gap:2px;display:flex}.nav-tab{color:var(--text-2);cursor:pointer;border-radius:var(--r);background:0 0;border:none;padding:6px 14px;font-family:inherit;font-size:13px;font-weight:500;transition:all .15s}.nav-tab:hover{background:var(--bg-app);color:var(--text-1)}.nav-tab.active{color:var(--primary);background:var(--primary-light)}.nav-right{color:var(--text-3);align-items:center;gap:8px;display:flex}.icon-btn{cursor:pointer;border-radius:var(--r);width:32px;height:32px;color:var(--text-3);background:0 0;border:none;justify-content:center;align-items:center;transition:background .15s;display:flex}.icon-btn:hover{background:var(--bg-app);color:var(--text-2)}.tab-content{flex:1;display:none;overflow:hidden}.tab-content.active{display:flex}.col-left{border-right:1px solid var(--border);background:var(--bg-card);flex-direction:column;width:260px;min-width:260px;display:flex;overflow:hidden}.col-mid{border-right:1px solid var(--border);background:var(--bg-app);flex-direction:column;flex:1;min-width:280px;display:flex;overflow:hidden}.col-right{background:var(--bg-card);flex-direction:column;width:480px;min-width:480px;transition:border-color .3s,box-shadow .3s;display:flex;overflow:hidden}.col-right.has-result{border-left:2px solid var(--primary);box-shadow:inset 4px 0 20px -8px color-mix(in srgb, var(--primary) 12%, transparent)}.channel-tabs{gap:4px;padding:10px 10px 0;display:flex}.ch-tab{border:1px solid var(--border);border-radius:var(--r);color:var(--text-2);cursor:pointer;text-align:center;background:0 0;flex:1;padding:6px 4px;font-family:inherit;font-size:11px;font-weight:500;transition:all .15s}.ch-tab:hover{border-color:var(--primary);color:var(--primary)}.ch-tab.active{background:var(--primary);border-color:var(--primary);color:#fff}.scenario-list{flex:1;padding:8px;overflow-y:auto}.scenario-list-label{color:var(--text-3);text-transform:uppercase;letter-spacing:.6px;padding:8px 6px 4px;font-size:10px;font-weight:600}.scenario-item{border-radius:var(--r);cursor:pointer;align-items:flex-start;gap:8px;margin-bottom:2px;padding:8px 10px;transition:background .12s;display:flex}.scenario-item:hover{background:var(--bg-app)}.scenario-item.active{background:var(--primary-light)}.scenario-item.active .s-subject{color:var(--primary)}.s-dot{border-radius:50%;flex-shrink:0;width:7px;height:7px;margin-top:4px}.s-dot.critical{background:var(--critical)}.s-dot.high{background:var(--high)}.s-dot.normal{background:var(--normal)}.s-dot.low{background:var(--low)}.s-info{flex:1;min-width:0}.s-subject{color:var(--text-1);white-space:nowrap;text-overflow:ellipsis;font-size:12px;font-weight:500;overflow:hidden}.s-meta{color:var(--text-3);align-items:center;gap:6px;margin-top:1px;font-size:11px;display:flex}.s-channel{font-size:10px}.freitext-btn{border:1.5px dashed var(--border);border-radius:var(--r);color:var(--text-3);cursor:pointer;text-align:left;background:0 0;width:calc(100% - 16px);margin:8px;padding:8px 12px;font-family:inherit;font-size:12px;font-weight:500;transition:all .15s}.freitext-btn:hover{border-color:var(--primary);color:var(--primary);background:var(--primary-light)}.preview-empty{color:var(--text-3);flex-direction:column;flex:1;justify-content:center;align-items:center;gap:8px;display:flex}.preview-empty svg{opacity:.3}.email-preview{flex-direction:column;flex:1;display:flex;overflow:hidden}.email-header{background:var(--bg-card);border-bottom:1px solid var(--border);padding:16px 20px}.email-field{gap:8px;margin-bottom:4px;font-size:12px;display:flex}.email-field:last-child{margin-bottom:0}.email-label{color:var(--text-3);min-width:52px;font-weight:500}.email-value{color:var(--text-1)}.email-subject-row{color:var(--text-1);margin:10px 0 0;font-size:14px;font-weight:600}.email-body{color:var(--text-2);white-space:pre-wrap;flex:1;padding:20px;font-size:13px;line-height:1.7;overflow-y:auto}.chat-preview{flex-direction:column;flex:1;display:flex;overflow:hidden}.chat-header{background:var(--bg-card);border-bottom:1px solid var(--border);align-items:center;gap:10px;padding:12px 16px;display:flex}.chat-avatar{background:var(--primary-light);width:32px;height:32px;color:var(--primary);border-radius:50%;justify-content:center;align-items:center;font-size:13px;font-weight:600;display:flex}.chat-meta{flex:1}.chat-name{font-size:13px;font-weight:600}.chat-time{color:var(--text-3);font-size:11px}.chat-messages{flex-direction:column;flex:1;gap:8px;padding:16px;display:flex;overflow-y:auto}.chat-bubble{background:var(--bg-card);border:1px solid var(--border);max-width:80%;color:var(--text-1);border-radius:16px 16px 4px;align-self:flex-end;padding:10px 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3px;overflow:hidden}.confidence-bar-fill{border-radius:99px;height:100%;transition:width .8s cubic-bezier(.4,0,.2,1)}.confidence-bar-fill.high{background:var(--success)}.confidence-bar-fill.medium{background:var(--warning)}.confidence-bar-fill.low{background:var(--critical)}.confidence-label{color:var(--text-3);justify-content:space-between;font-size:11px;display:flex}.confidence-pct{color:var(--text-1);font-size:18px;font-weight:700}.result-grid{grid-template-columns:1fr 1fr;gap:8px;display:grid}.result-cell{background:var(--bg-app);border-radius:var(--r);border:1px solid var(--border-light);padding:10px 12px}.result-cell-label{color:var(--text-3);text-transform:uppercase;letter-spacing:.5px;margin-bottom:4px;font-size:10px;font-weight:600}.result-cell-value{color:var(--text-1);font-size:12.5px;font-weight:500}.badge{border-radius:99px;align-items:center;gap:5px;padding:3px 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0;border:none;align-items:center;gap:4px;padding:0;font-family:inherit;font-size:11px;font-weight:500;display:flex}.alt-toggle:hover{text-decoration:underline}.alt-list{flex-direction:column;gap:6px;margin-top:6px;display:flex}.alt-item{align-items:center;gap:8px;font-size:12px;display:flex}.alt-name{color:var(--text-2);flex:1}.alt-pct{color:var(--text-3);text-align:right;min-width:30px;font-size:11px}.alt-bar-bg{background:var(--border);border-radius:99px;width:80px;height:4px;overflow:hidden}.alt-bar-fill{background:var(--border);border-radius:99px;height:100%}.hitl-header{background:var(--warning-bg);border-radius:var(--r);border:1px solid #fde68a;padding:12px}.hitl-title{color:#92400e;align-items:center;gap:6px;font-size:13px;font-weight:600;display:flex}.hitl-sub{color:#92400e;opacity:.8;margin-top:3px;font-size:11px}.hitl-options{flex-direction:column;gap:6px;display:flex}.hitl-option{border:1.5px solid var(--border);border-radius:var(--r);cursor:pointer;background:var(--bg-card);align-items:center;gap:10px;padding:10px 12px;transition:all .15s;display:flex}.hitl-option:hover{border-color:var(--primary)}.hitl-option.selected{border-color:var(--primary);background:var(--primary-light)}.hitl-radio{border:2px solid var(--border);border-radius:50%;flex-shrink:0;width:14px;height:14px;transition:all .15s}.hitl-option.selected .hitl-radio{border-color:var(--primary);background:var(--primary);box-shadow:inset 0 0 0 2px #fff}.hitl-cat{flex:1}.hitl-cat-main{color:var(--text-1);font-size:12px;font-weight:600}.hitl-cat-sub{color:var(--text-2);font-size:11px}.hitl-conf{color:var(--text-2);font-size:12px;font-weight:600}.hitl-confirm-btn{background:var(--primary);color:#fff;border-radius:var(--r);cursor:pointer;border:none;width:100%;padding:10px;font-family:inherit;font-size:13px;font-weight:600;transition:background .15s}.hitl-confirm-btn:hover{background:var(--primary-hover)}.hitl-confirm-btn:disabled{opacity:.45;cursor:not-allowed}.hitl-hint{text-align:center;color:var(--text-3);justify-content:center;align-items:center;gap:4px;font-size:11px;display:flex}.hitl-other-select{border:1px solid var(--border);border-radius:var(--r);background:var(--bg-app);width:100%;color:var(--text-2);cursor:pointer;margin-top:6px;padding:8px 10px;font-size:12px}.hitl-other-select:focus{border-color:var(--primary);outline:none}.process-flow{background:var(--bg-app);border:1px solid var(--border);border-radius:var(--r);padding:12px}.flow-item{opacity:0;align-items:flex-start;gap:10px;padding:5px 0;transition:all .3s;display:flex;transform:translateY(4px)}.flow-item.visible{opacity:1;transform:translateY(0)}.flow-check{background:var(--success-bg);border:1.5px solid var(--success);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:18px;height:18px;margin-top:1px;display:flex}.flow-check svg{width:9px;height:9px}.flow-text{flex:1}.flow-label{color:var(--text-1);font-size:12px;font-weight:500}.flow-value{color:var(--text-3);font-size:11px}.flow-connector{justify-content:center;width:18px;margin:0;display:flex}.flow-line{background:var(--border);width:1px;height:6px;margin:0 auto}.sf-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--shadow-md);opacity:0;padding:14px;transition:all .4s;transform:translateY(8px)}.sf-card.visible{opacity:1;transform:translateY(0)}.sf-header{justify-content:space-between;align-items:center;margin-bottom:12px;display:flex}.sf-logo{color:#0176d3;letter-spacing:.5px;align-items:center;gap:5px;font-size:11px;font-weight:700;display:flex}.sf-case-id{color:var(--text-3);background:var(--bg-app);border-radius:4px;padding:2px 7px;font-family:JetBrains 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svg{transform:rotate(-90deg)}.donut-center{flex-direction:column;justify-content:center;align-items:center;display:flex;position:absolute;inset:0}.donut-pct{font-size:18px;font-weight:700}.donut-pct-label{color:var(--text-3);font-size:9px}.donut-legend{flex-direction:column;justify-content:center;gap:7px;display:flex}.legend-item{align-items:center;gap:8px;font-size:11px;display:flex}.legend-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.legend-name{color:var(--text-2);flex:1}.legend-val{color:var(--text-1);font-weight:600}.accuracy-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--r-lg);grid-column:span 4;padding:16px 20px}.accuracy-table{border-collapse:collapse;width:100%;font-size:12px}.accuracy-table th{text-align:left;color:var(--text-3);text-transform:uppercase;letter-spacing:.5px;padding:0 8px 10px;font-size:10px;font-weight:600}.accuracy-table td{border-top:1px solid var(--border-light);padding:7px 8px}.accuracy-table tr:hover 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0;border-radius:6px;justify-content:center;align-items:center;font-size:11px;display:flex}.cat-action-btn:hover{background:var(--bg-app);color:var(--text-1)}.cat-subs{border-top:1px solid var(--border-light)}.cat-sub-row{border-bottom:1px solid var(--border-light);align-items:center;gap:10px;padding:8px 16px 8px 44px;font-size:12px;display:flex}.cat-sub-row:last-child{border-bottom:none}.cat-sub-name{color:var(--text-2);flex:1}.cat-sub-training{color:var(--text-3);font-size:11px}.training-warn{color:var(--warning);font-size:10px;font-weight:600}.desc-panel{border-top:1px solid var(--border-light);background:var(--bg-app);padding:12px 16px 12px 44px}.desc-panel-title{color:var(--text-3);text-transform:uppercase;letter-spacing:.5px;margin-bottom:8px;font-size:10px;font-weight:600}.desc-textarea{border:1px solid var(--border);border-radius:var(--r);width:100%;color:var(--text-1);background:var(--bg-card);resize:vertical;min-height:72px;padding:8px 10px;font-family:inherit;font-size:12px;line-height:1.6}.desc-textarea:focus{border-color:var(--primary);outline:none}.desc-hint{color:var(--text-3);margin-top:4px;font-size:10px}.glossary-panel{border-top:1px solid var(--border-light);background:var(--bg-app);padding:12px 16px 12px 44px}.keyword-tags{flex-wrap:wrap;align-items:center;gap:6px;margin-top:6px;display:flex}.keyword-tag{background:var(--primary-light);color:var(--primary);cursor:default;border-radius:99px;align-items:center;gap:5px;padding:3px 8px;font-family:JetBrains Mono,monospace;font-size:11px;font-weight:500;display:inline-flex}.keyword-tag-x{cursor:pointer;opacity:.6;font-size:10px}.keyword-tag-x:hover{opacity:1}.add-keyword-btn{border:1.5px dashed var(--primary);color:var(--primary);cursor:pointer;background:0 0;border-radius:99px;padding:3px 8px;font-family:inherit;font-size:11px}.add-keyword-btn:hover{background:var(--primary-light)}.add-keyword-input{border:1.5px solid var(--primary);color:var(--text-1);background:var(--primary-light);border-radius:99px;outline:none;width:120px;padding:3px 8px;font-family:JetBrains Mono,monospace;font-size:11px}.sla-panel{border-top:1px solid var(--border-light);background:var(--bg-app);padding:12px 16px 12px 44px}.sla-panel-title{color:var(--text-3);text-transform:uppercase;letter-spacing:.5px;margin-bottom:10px;font-size:10px;font-weight:600}.sla-grid{grid-template-columns:repeat(4,1fr);gap:8px;display:grid}.sla-cell{flex-direction:column;gap:4px;display:flex}.sla-prio-label{text-align:center;border-radius:4px;padding:2px 6px;font-size:10px;font-weight:600}.sla-prio-label.critical{background:var(--critical-bg);color:var(--critical)}.sla-prio-label.high{background:var(--high-bg);color:var(--high)}.sla-prio-label.normal{background:var(--normal-bg);color:#92400e}.sla-prio-label.low{background:var(--border-light);color:var(--text-3)}.sla-input{border:1px solid var(--border);color:var(--text-1);background:var(--bg-card);text-align:center;border-radius:6px;width:100%;padding:5px 8px;font-family:inherit;font-size:11px}.sla-input:focus{border-color:var(--primary);outline:none}.sla-na{color:var(--text-3);text-align:center;padding:5px 0;font-size:11px}.integration-layout{flex:1;grid-template-columns:1fr 1fr;align-content:start;gap:16px;padding:24px;display:grid;overflow-y:auto}.int-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--r-lg);padding:20px}.int-card.full{grid-column:span 2}.int-card-title{align-items:center;gap:8px;margin-bottom:14px;font-size:13px;font-weight:700;display:flex}.model-selector{flex-direction:column;gap:8px;display:flex}.model-option{border:1.5px solid var(--border);border-radius:var(--r);cursor:pointer;align-items:center;gap:10px;padding:10px 12px;display:flex}.model-option.selected{border-color:var(--primary);background:var(--primary-light)}.model-dot{border:2px solid var(--border);border-radius:50%;flex-shrink:0;width:13px;height:13px}.model-option.selected .model-dot{border-color:var(--primary);background:var(--primary);box-shadow:inset 0 0 0 2px #fff}.model-name{flex:1;font-size:12px;font-weight:600}.model-tag{background:var(--primary-light);color:var(--primary);border-radius:4px;padding:1px 6px;font-size:10px;font-weight:600}.slider-wrap{flex-direction:column;gap:8px;display:flex}.slider-label{justify-content:space-between;font-size:12px;display:flex}.slider-val{color:var(--primary);font-weight:700}input[type=range]{width:100%;accent-color:var(--primary)}.api-code{color:#e2e8f0;border-radius:var(--r);background:#1e293b;padding:14px;font-family:JetBrains Mono,monospace;font-size:11px;line-height:1.7;overflow-x:auto}.api-key{color:#7dd3fc}.api-str{color:#86efac}.api-num{color:#fca5a5}.channel-grid{grid-template-columns:repeat(3,1fr);gap:10px;display:grid}.channel-card{border:1px solid var(--border);border-radius:var(--r);text-align:center;padding:14px}.channel-card-icon{margin-bottom:6px;font-size:22px}.channel-card-name{font-size:12px;font-weight:600}.channel-card-status{color:var(--success);margin-top:4px;font-size:10px;font-weight:600}::-webkit-scrollbar{width:4px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--border);border-radius:99px}.hidden{display:none!important}.divider{background:var(--border-light);height:1px;margin:2px 0}